Area Management
The Municipality of Voorschoten takes an area-based approach. This ensures that each neighborhood receives the attention it needs. After all, no two neighborhoods or streets are the same: residents, needs, and developments vary. And no one knows better what’s needed than the people who live there. That’s why each neighborhood has a dedicated area coordinator. This area coordinator serves as the point of contact for the neighborhood, stays in touch with residents, and is aware of what’s going on in the neighborhood.
Community coordinators know their neighborhoods and streets well. They are aware of the questions and concerns residents have. They also keep track of developments within the neighborhood and what other organizations are doing.
In addition, the area coordinators maintain contact with local stakeholders. These include, for example, housing authorities, the police, and social service organizations. In this capacity, the area coordinators serve as a bridge: they share residents’ feedback, ideas, and concerns within the network and within the municipality.
Area Coordinators are not responsible for all issues in the neighborhood. For specific questions—such as those regarding projects or reporting issues—please contact the usual municipal channels.
However, the area coordinators do contribute their insights from the perspective of the neighborhood and its residents. They know their way around the municipality and can help identify the right approach. If an issue cannot be addressed directly by the area coordinator, he or she will ensure that it is forwarded to the appropriate department or colleague within the municipality.
What do neighborhood coordinators do in the neighborhood?
- They stay in touch with the residents.
- They bring neighborhood concerns to the attention of the municipality.
- They play an independent and mediating role.
- They'll work with you to identify areas for improvement in the neighborhood.
- They help neighborhood initiatives get off the ground.
- They contribute ideas on issues related to quality of life, safety, and community spirit.
- They connect organizations that are active in the neighborhood.
- They advise the municipality so that decisions are better suited to your neighborhood.
When should you contact the area director?
- If you have an idea for the street or neighborhood—such as an initiative to improve the quality of life, organizing activities for residents, or ideas to make public spaces more appealing.
- If there are certain issues regarding the living environment. For example, concerns about safety, nuisances, pollution, or other matters that affect the quality of life and cannot be reported.
- If you’d like to know which organizations are active in the neighborhood, the community coordinator is familiar with the local network and can put you in touch with the right partners or individuals.
- If you're interested in sharing your ideas on how the neighborhood is developing, the area coordinator would love to hear what residents see as opportunities and areas of concern.
- If there is a need for clarity regarding who within the municipality can be contacted or to whom people can turn with questions or ideas.

