Abuses in the Private Rental Market

The Good Landlord Act offers a solution to a few major problems in the private rental market. First and foremost, the law aims to prevent and combat discrimination and harassment. Landlords are also required to draw up a written lease agreement. They must inform tenants of their rights and obligations, a maintenance plan must be in place, and the rent must not be too high. In addition, employment contracts and lease agreements must now be kept separate. This makes migrant workers less dependent on their employers. 

You can find more information about this law in the Official Gazette 2023, 103 | Overheid.nl > Official Notices (officielebekendmakingen.nl)

How does it work?

The municipality has established a “Reporting Center for Private Rental Abuses.” Here, tenants can report complaints about undesirable situations or inappropriate behavior by their landlord. The municipality supports and informs tenants. In consultation with the tenant, it will address the landlord if necessary.

Do you have something to report or a complaint about your private landlord?

In that case, you can file a report. We will discuss the situation with you and explore possible solutions.

Complaints/reports regarding housing rental corporations

You can contact one of the following committees:

  1. For tenants who have complaints about the housing authority in its role as landlord, there is the South Holland Housing Complaints Commission (https://www.kcwzh.nl);
  2. For tenants who have complaints about a maintenance issue, the rent, or service charges, there is the Rent Commission (https://www.huurcommissie.nl);
  3. For people looking for housing who have complaints about the registration process or the response to a housing listing: Renting in Holland Rijnland

Arrange it online right away

  Hotline for Reporting Abuses in the Private Rental Market 

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