Notification housing and living environment

Your living environment consists of places that everyone has access to. DENK of squares, roads, parks, playgrounds or sports fields. It is important that these places are safe and neat.

Do you see something that is broken or needs to be cleared away? Then you can make a report to the municipality. Use the report button below for this.

Notification public space

You can also submit a report directly via the Buiten Beter app. You can download this app on your smartphone from the Apple Store or Google Play.

Buiten Beter

Emergencies

In case of danger to humans, animals, and the environment, you can call the police 24 hours a day. Call 112 for emergencies. In other cases, call 0900-8844.
Upon arrival, the police will immediately secure the location and ensure that measures are taken. The police will then contact the responsible owner of the hazardous location. This may be the municipality, the water authority, Rijkswaterstaat, the Province of Zuid-Holland, etc.

Cable and pipeline work?

How does it work?

Examples of issues you can report to the municipality:

loose paving stone
pothole in the road
broken street lighting
damage to lampposts or traffic signs
unsafe locations
deferred maintenance of public greenery, such as weeds
blown-off branches, fallen trees
vandalized greenery
litter
overflowing waste bins
dead animals along the road or in the water
odor nuisance
abandoned bicycles or cars
unsafe traffic situation
construction and maintenance of playgrounds
broken or unsafe play equipment

What to do?

Submit your report to the municipality.
Clearly describe what the report is about.
Indicate the location where action is required.

Do not report to the municipality

Found animals: call the animal ambulance.
If you're being bothered by others, such as neighbours or people with addictions: call the police.
Items or locations that do not belong to the municipality: please contact the owner

How long does it take?

The municipality generally handles your report within 5 working days. This does not always mean that the situation has been resolved by then. Sometimes, more time is required.

Arrange it online right away

Notification Accessing public spaces without DigiD

Notification Street Lighting Without DigiD

supervision and enforcement in public spaces without DigiD