Report on the Residential and Living Environment

Your living environment consists of places that are accessible to everyone. These include squares, roads, parks, playgrounds, and sports fields. It is important that these places are safe and well-maintained.

Do you see something that's broken or needs to be cleaned up? If so, you can report it to the municipality. To do so, use the report button below.

Public Space Report

You can also report an issue directly through the Buiten Beter app. You can download this app to your smartphone from the Apple Store or Google Play.

Better Outdoors

Urgent

If there is a danger to people, animals, or the environment, you can call the police 24 hours a day. Call 112 in an emergency. In other cases, call 0900-8844.
Upon arrival, the police will immediately secure the area and ensure that appropriate measures are taken. The police will then contact the entity responsible for the hazardous site. This could be the municipality, the water board, Rijkswaterstaat, the province of South Holland, etc.

Cable and pipeline work?

How does it work?

Examples of issues you can report to the municipality:

loose sidewalk tile
pothole
broken streetlights
damage to streetlights or traffic signs
unsafe places
overdue maintenance of public green spaces, such as weeding
branches blown off, trees blown over
destroyed greenery
litter
overflowing trash cans
dead animals along the road or in the water
odour nuisance
abandoned bicycles or cars
unsafe traffic situation
Construction and maintenance of playgrounds
broken or unsafe playground equipment

What should I do?

Please file your report with the municipality.
Clearly describe what the report is about.
Indicate where something needs to happen.

Do not report this to the municipality

Found animals: Call the animal rescue service.
If you're being bothered by others, such as neighbors or people with addictions: call the police.
For items or locations that do not belong to the municipality: please contact the owner

How long does it take?

The municipality usually processes your report within 5 business days. This does not always mean that the situation will be resolved by then. Sometimes it takes longer.

Arrange it online right away

Report an issue in a public space without DigiD

Reporting Issues with Street Lighting Without DigiD

Surveillance and Enforcement in Public Spaces Without DigiD