Hold the Municipality Liable

Requirements:

• The damage incurred is attributable to the municipality.
• The municipality has failed to comply with a written or unwritten rule of law.
• There is a direct link between the culpable action or omission of the municipality and the damage you have suffered.
• Incomplete damage reports will not be processed by the municipality.

Condition of roads. In the event of damage caused by the condition of roads, paths, and sidewalks, the municipality is only liable if the road is dangerous or defective and the municipality is to blame for this. Minor irregularities or height differences may always occur.

You can only submit a liability claim against the municipality online.

You complete the online digital liability form. It is important that you substantiate your claim thoroughly.

• Overview photo and detail photo of the damage
• Well-itemized damage invoice or cost estimate
• Original purchase invoice of the damaged item
• For cars: expert report from an approved garage
• Situation sketch, if applicable
• Police report, if applicable
• Witness statement, if applicable

If necessary, the municipality may request additional information.

The service standard is 8 weeks. The processing time varies per case.

In the knowledge file on Municipal Liability you will find comprehensive information, including details on the personal responsibility of citizens and situations in which the municipality is not liable.

The Municipality of Voorschoten uses DigiD. Would you like to know more or apply for a DigiD? Please visit www.digid.nl

The Municipality of Voorschoten works with eHerkenning. Would you like to know more or apply for eHerkenning? Please visit www.eherkenning.NL.

Holding the municipality liable using DigiD

Holding the municipality liable using eAcknowledgement